Question 1

What does it cost?

Accepted Answer

Nothing. My HAM Hub is free for clubs and their members. No per-member fees, and no trial that runs out.

Question 2

Do our members need to install an app?

Accepted Answer

No. My HAM Hub works in any phone or computer browser, and members can add it to their home screen in one tap so it opens like an app.

Question 3

We already have a spreadsheet roster. Do we start over?

Accepted Answer

No. Download our sample spreadsheet, paste your columns in and upload it. Any row with a problem is listed by row number so you can fix it, and uploading again updates people by call sign.

Question 4

What about members who aren't on My HAM Hub, or don't want to be?

Accepted Answer

They stay on your roster from the spreadsheet. Once your club is live you can invite them by email. They can join in a minute, or tap "remove me" and they're taken off the list, no account needed.

Question 5

Who can see our members' contact details?

Accepted Answer

Only your club's own members, officers and president. Nobody outside the club ever sees them, and messages go out one copy per person so nobody sees anyone else's address.

Question 6

Will our older members be able to use it?

Accepted Answer

Yes. Big buttons, plain words and nothing to install. Members who never sign in still get your news and reminders by email.

Question 7

Who runs the club page?

Accepted Answer

Your president and officers. The president chooses the officers, approves new members and decides whether officers can approve requests too. My HAM Hub never posts for you.

Question 8

We use Groups.io, Facebook or an email list. Why switch?

Accepted Answer

You don't have to switch everything at once. But a mailing list can't put your nets in members' calendars, track dues, take attendance or show who's checking in. My HAM Hub does all of that, in the same place your members already keep their logbook and repeaters.